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Delivery Information

  Delivery Times

        All ready stocks orders will be packed and delivered within 3 days.

        Please note that orders made on Saturday, Sunday and/or public holidays will be shipped out on the next  working day.

        We will not be held responsible for any delay caused by customs clearance for international orders.


  Shipping Fee

        Shipping fee is the fee of transporting the ordered packages. It depends on the courier service appointed.
        Normally it is charged based on the following items:

        1.        Origin and destination

        2.        Weight

        3.        Dimensions            

        

        There are two (2) types of delivery shipping:


        Domestic Delivery

        Shipping fee is calculated based on  courier charges.

        Our delivery mainly used easyparcel, which provide easy-access solution for delivery service bookings.

        The charges is depend on the rates given by them.        

        Below are the scheduled rates in Malaysia;


Delivery Area
Peninsular Malaysia
Sarawak
Sabah
STANDARD SHIPPING
Shipping Fees
RM6.00
RM17.00
RM18.00
Minimum Spend for Free Shipping
If purchase 3 pieces (exclusively for da'wah t-shirts)



        International Delivery

        For international shipping, our delivery mainly used POS Laju.

        We need to ensure from customer's order therefore our team will make a call or email to confirm the order.

        Below are the rates;


International Delivery Area
Estimated Delivery Time
First 1kg (RM)
Every additional 500gm (RM)
Zone 1
Brunei Darussalam & Singapore
5-8
35.00
3.00
Zone 2
South East Asia
6-12
45.00
5.80
Zone 3
South Asia
6-13
65.00
8.00
Zone 4
Asia Pacific
6-14
75.00
10.00
Zone 5
Middle East
7-14
90.00
12.00
Zone 6
North Africa
8-15
100.00
16.00
Zone 7
Others
8-16
120.00
20.00


    Return Shipping Costs

        If there's a problem with an item, the seller is responsible for paying return shipping costs.

        If a buyer changes their mind about a purchase and wants to return it, they may be required to pay the shipping costs as well.

        In the event that you have any dispute with regards to Shipping Fee, please fill out the product return form.

        We will investigate your claim, which takes an average of two (2) weeks.